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Troubleshooting
- 400 Error
- When I try to review a course, I get the error message, “It looks like this review has been locked.” What can I do?
- Why are the slide numbers not changing as I navigate the course?
- Why do the Slide Numbers seem wrong or strange for my course?
- Why can I no longer see a specific course on my dashboard?
- What does “AUTH_EXPIRED Error” mean?
- What is an "invalid" SCORM package?
- Can I revisit a review when it has already been completed?
- I received the error: “Sorry, this review is for another person, or the review cycle has ended. Please contact the course owner to have them send you a link to review this course.” What should I do?
- I'm waiting for an invitation to review a course, what can I do?
- Can Reviewer accounts be set up in advance?
- How can I reset my password?
- Why am I not receiving emails from Review My eLearning?
- How do I access a course's SCORM log?
- How can I reset a user's SCORM history?